Shipping

This map illustrates service schedules in business days as of  October 1, 2024 for UPS Ground shipments.

– Same day shipping on all orders placed before 2:00 PM EST.  Orders placed after 2:00 PM EST will be shipped the following business day.

–  Orders placed after 2:00 PM EST on Friday will be shipped the following Monday.

– All products offered by Direct Sparklers can only be shipped via UPS Ground Service. No air delivery is allowed. UPS delivery days are Monday through Saturday. Direct Sparklers can only ship to a physical address, no PO Boxes.

– There are no rush orders on sparklers. Next day air, 2nd day air, Express, and Overnight options are NOT available.

– We cannot ship to Alaska, California, Hawaii, Massachusetts, Oregon, Puerto Rico, Canada, or Mexico.

– Direct Sparklers will not be held responsible for delays in transit times.

-Returns: Before placing your order, please confirm with your wedding venue that you will be able to use sparklers. If your wedding or event date is less than 10 days away, please check the shipping map on this page.

If you are not totally dazzled by our sparklers we will accept the return of all unused products within 180 days from the date of purchase and issue a full refund minus shipping charges to return the package.

In order to process a return, please email return request to us at [email protected]

We will promptly issue a refund once items arrive at our shipping center.